Guided Tutorials are a collection of informative callouts that appear on the page as you move through the booking process. These tutorials are designed to assist you in engaging with Zeno, enabling you to familiarise yourself with the product in a more comprehensive manner. They serve as a helpful resource, offering guidance and support as you navigate the various steps involved in making a booking.
By exploring these resources, you can gain a clearer understanding of the features and functionalities that Zeno offers, empowering you to complete your booking with greater confidence and ease, ensuring a smoother experience overall.
- A fresh, user-friendly approach to in-product tutorials.
- Updated content featuring region-specific language and visuals.
- Access for all users, whether logged in via SSO, as a traveller/travel arranger.
Using the Guided Tutorials
A Show Guide button is displayed on each page of the booking process.
Upon selecting the Show Guide button, the Guided Tutorial relevant to the user's current page will be displayed.
You can step through the tutorials by clicking the SHOW ME HOW or the Next button displayed in each callout.
At any point during a guided tutorial, you can exit the tutorial by selecting ‘x’ displayed in the top right corner of each callout.
We strive to keep all our content accurate and current. However, we understand that mistakes can happen. We truly appreciate your feedback on any of the features in Zeno. We're excited to continue offering more guided tutorials in the future, ensuring you have the information you need when you need it. If you have any feedback regarding our Guided Tutorial content, please don't hesitate to reach out to your TMC.