How do I Create a Traveller Profile?
Note
You might not be able to edit your traveller profile directly in Zeno if your TMC uses a different system to manage traveller profiles. To change your profile in this situation, please contact your TMC.
A traveller cannot create a profile or add a new traveller. They can only manage their profile.
- From the menu, expand Profiles and then select Create profiles from the drop-down menu.
The Create a new profile dialog is displayed.
- Complete the following...
- Select an Account type.
Note
- The Account Type should be left as Online User when creating a profile for a Traveller/Travel Arranger/ Authoriser.
- Corporate Admin should only be used when the profile being created is for a Travel Administrator within a company that has access to all profiles and cost centres within the company.
- Select a Title from the drop-down list and enter the traveller's First name and Last name.
Important Note
Please enter the traveller's legal name as it appears in their passport. Zeno does not support the inclusion of the middle name. If the traveller has a middle name, it's best to include it with their first name. This ensures their full name is accurately represented and helps establish their identity more clearly.
- Select a Gender radio button.
- Enter the traveller's Email address.
- Select the Traveller default cost centre from the list.
- Select an Account type.
- Click Create.
Tip
For the user to now use their profile to log in to Zeno or have travel booked for them, the following details must still be completed...
- Mandatory fields within the Personal Information section
- Mandatory fields within the Custom Fields
- Roles allocated