A profile will automatically be deactivated where a user enters incorrect login credentials and exceeds the number of failed login attempts. In this instance, the user may contact their Travel Administrator to reactivate their profile.
Once a profile has been deactivated - it can be reactivated at anytime.
Your company travel policy will determine whether you have permission to manage profiles and subsequently deactivate a profile.
How do I activate a profile?
Important Note
A traveller CANNOT activate their profile. If you'd like to reactivate your profile, please send an email request to your Travel Administrator.
- Navigate to the profile page.
- Click the ACTIVATE link.
The status of the profile will now be Active.