Reviews offer a great way to showcase a property’s features and help influence booking behaviour for potential future guests. They enable the property to get valuable feedback and make guests’ experiences even better.
If you've had a great hotel stay you'd recommend or a poor experience you'd advise others to avoid, consider sharing your thoughts. Writing a hotel review is a valuable way to share your experiences and help others make informed accommodation choices.
Your review will then be visible to your colleagues and can assist them when choosing a hotel.
How do I write a hotel review?
Note |
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The option to submit a review will only be displayed once a guest has completed their stay at the hotel. This means that individuals will not be able to leave feedback until they have experienced the accommodation fully.
The name of the individual who writes the review will be displayed, ensuring transparency and accountability in the evaluation process. |
- Retrieve your booking.
- From the booking details page, click ACTIONS for a hotel you want to write the review for and select Write a review from the drop-down list.
The Write a review dialog is displayed.
- Click on each star to rate your stay, and click in the Comments field and write your review.
Tip
To remove a star, click on the star again.
- Click Submit. Your review will now be available for your colleagues to refer to.
How do I read a hotel review during the booking process?
- On the Recommended Itinerary page, click anywhere on the Hotel Details card to expand the card.
Select the Reviews tab to read Internal reviews as well as Public reviews,NoteIf there are no reviews available for either public reviews or internal reviews, the module will be hidden. In most instances, public reviews are not available.
How do I read a hotel review after the booking has been created?
- Retrieve your booking.
- Click ACTIONS for a hotel you want to read hotel reviews for and select Read hotel reviews from the drop-down list.
The Hotel reviews dialog is displayed.