It is important to note that the latest time to cancel your flight is up to 4 hours before the scheduled departure. However, it is important to understand that the specific time frame for cancelling a flight can vary significantly based on the policies set forth by the airline, your company, and the particular type of ticket you have purchased.
If you can't cancel your flight booking, it's best to consult a travel expert. They can assist you in understanding your options and may help you secure a refund or rebook your flight if needed.
How to Cancel a Booking Post Ticketing (Cancel the Entire Trip)?
- Retrieve your booking.
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Expand the MANAGE menu and select Cancel entire trip from the drop-down list.
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On the Cancel Booking confirmation dialog, click ACCEPT.
NoteIf there is a hotel in the booking, depending on your company travel policy, you may be required to acknowledge/accept the hotel cancellation policy.
Where there is more than one step to initiate the cancellation process of an entire booking, the number of steps is displayed.
Upon selecting YES the next step in the cancellation process is displayed.
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On the Cancel flight(s) confirmation dialog, review the Fare Rules, select the I understand and accept all checkbox and click ACCEPT.
Zeno will initiate the cancellation of the airline booking. A successful cancellation will redirect you to the Zeno post-booking itinerary screen and your booking status will be set to Cancelled.
TipZeno will capture details in the booking audit trail for a successful air cancellation.