Before completing a booking, you have the choice to cancel/discard it at any time during the booking process, ensuring that no charges are incurred, and the booking is not confirmed. This feature provides flexibility and peace of mind, allowing travellers to make changes without financial penalties or complications.
How to cancel/discard a booking during the booking process?
To cancel/discard a booking during the booking process...
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While creating your booking, on the Confirm page, click the DISCARD ITINERARY button located at the bottom of the page.
Your booking will be cancelled and the Dashboard will be displayed.
TipIf you select Dashboard (from the Zeno menu) at any stage during the booking process, this will also discard your booking and re-direct you back to the Dashboard.