Clone a Booking

How to clone a booking?

To clone a booking...

1. Retrieve a booking you want to clone.

   If the original booking was created through Serko Online Classic, you will be re-directed to Serko Online Classic - go to step 3.

   If the original booking was created through Zeno, the booking details will be displayed in Zeno, go to step 2.

2. On the Booking Details page, expand the MANAGE menu and select Manage booking from the drop-down list.

   

3. On the Bookings- Manage booking page, expand the More Actions menu and click the Clone link in the drop-down list.

   

4. Complete the Initial Setup details including Date, Traveller(s), Cost Centre and Travel Components.

   

5. Click the Clone button.
   Important Note

   Should the airline, class of travel, car type or hotel rate for the original booking not be available, the relevant screen will be displayed to select an alternative option.

   Note

   If Fare Rules are configured, the Fare Rules dialog is displayed. Select the Accept button.

6. Select the Additional Details tab and complete the highlighted fields. If the booking includes an Instant Purchase Fare, you are required to agree to provider conditions.

   

7. Click the Finish button to submit the booking.
   Tip

   If you do not have all the information required to complete the booking, then click the Hold Booking button. This option will not create a booking, therefore the seats and prices cannot be guaranteed; rather a Draft Booking is created. The booking can be completed at a later stage.