There are three places you can go to retrieve a booking.
- Bookings widget on the Dashboard
- Manage Bookings List
- Bookings tab in Serko Online Classic
The access to bookings available to retrieve is based on your User Roles and company policy.
Bookings Widget
On the Booking widget, click the Booking Reference (also referred to as PNR).
The Booking Details page is displayed.
Bookings List
On the Booking List, click the Booking Reference (also referred to as PNR).
The Booking Details page is displayed.
Bookings Tab - Serko Online Classic
On the Booking page, click on the ID # or the PNR link
The Booking Details page is displayed.
Tip
If a booking is created in Zeno, you will view the booking details in Zeno. If a booking is created in Serko Online Classic, you will be re-directed to Serko Online Classic to view the booking details.