Not all airfares include the same baggage allowance. The details can vary greatly based on the airline and the type of ticket. Sometimes, the allowance is based on the total weight of your luggage, allowing you to carry a certain number of kilograms or pounds. Other times, it is based on a fixed number of bags, regardless of their weight.
To assist travellers in understanding their baggage entitlements, Zeno provides detailed information about the included baggage allowance. This information is conveniently displayed on the Extra's page. By checking this page, passengers can easily ascertain what their fare covers in terms of luggage, helping them to plan and pack accordingly for their journey.
Where the airfare permits additional baggage to be purchased the option to Add bags will be displayed
| Note |
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| Where multiple travellers are on the one booking it is not currently possible to have a different baggage allowance for each traveller. The baggage allowance selected will be applied to all travellers. |
Some frequent flyer or airpoints memberships let passengers check in their bags for free. A clear notification informs travellers that baggage charges or extra baggage allowance may vary based on their membership tier. This ensures members know the specific perks of their membership level, enhancing their travel experience by possibly lowering costs and adding convenience., as shown in the following screenshot...
How to Add Bags to a Booking?
To add bags for a booking...
- Click anywhere on the Bags row for the required flight, as shown in the following screenshot...
- Select the radio button for the extra baggage allowance required, as shown in the following screenshot...
Or select an option from the Checked baggage drop-down list, as shown in the following screenshot...
- Click Save.
The additional baggage allowance is reflected on the Bags row of the flight card, along with the cost, as shown in the following screenshot...
To change the additional baggage allowance click anywhere on the Bags row.