Build an Itinerary - Land Only – Zeno Knowledge Base

A land-only itinerary is a travel plan that includes hotels and rental cars but doesn’t involve any air travel arrangements. This type of itinerary is particularly beneficial for travellers who prefer to manage their own flights or those who may be arriving at their destination by alternative means.

Creating a land-only itinerary is similar to creating a full travel itinerary with flights. Begin by choosing your favourite hotels and rental vehicles, including previously stayed hotels, check-in and check-out dates, and rental car pick-up and drop-off times. This method ensures all aspects of your trip are organised efficiently for a smooth travel experience.

Select Travel Components

The travel components available for selection are based on your company's travel program.

By default, the first booking for a traveller will have all travel components selected.

Zeno will save the travel components selected for the traveller, and these will be automatically selected for the traveller's next booking.

For a Land Only booking, you may be required to remove the Fly component if this has been previously selected for the traveller.

To remove a component not required for the booking, click the X for a respective component. The component is greyed out to indicate the component is not required.

To add a travel component, click the respective component. The component will change colour to indicate the component is required for the itinerary.

Tip

As Transfers are only available to/from the airport in conjunction with flights, they do not apply to land-only bookings.

Note

When a booking is made for multiple travellers, Zeno will automatically select the travel components based on the last booking made for the lead traveller. The lead traveller is determined in alphabetical order by using the full name, including the title.
When a booking is being made for a guest traveller only, all available travel options will be selected.

Select City and Dates - Hotel

Follow the prompts on the screen to complete the details for the hotel component.

Tip

The calendar defaults to showing Monday to Sunday. However, if the Browser Language is set to US or Canadian English, it will display Sunday to Saturday.

Once the city and date details have been selected, your hotel card is created.

Note

As most hotels only allow check-in after 2:00 pm, the Check-In time will default to 2:00 pm, and this cannot be changed.
By default, Zeno will default to searching in the CBD for hotels in a Land Only booking. An alternative search criteria can be applied by selecting the Edit link and amending the search criteria as required.
Additional hotel sectors can be added by manually adding the hotel sector. Refer to Manually Add Components to Itinerary below for details.
The user can choose from hotels previously stayed at in the selected city. To book a previously stayed hotel, select the Edit link, expand the PREVIOUS STAY menu, select All Previously stayed Hotels from the list, and click the APPLY button. indicates a previously stayed hotel on the Recommended Itinerary page.

Select Pick Up and Drop Off details - Rental Car

Follow the prompts on the screen to complete the details for the rental car component.

Tip

The calendar defaults to showing Monday to Sunday. However, if the Browser Language is set to US or Canadian English, it will display Sunday to Saturday.

Once the pick-up and drop-off details have been selected, your rental car card is created.

Notes

Pick-Up time will default to 10:00 am, and Drop-off time will default to 2:00 pm. These can be modified as required by selecting the Edit link.
By default, Zeno will search rental car depots in the CBD for land-only bookings. An alternative location can be applied by selecting the Edit link and amending the search criteria as required.
To modify the age of the driver, click the Edit link, clear the Driver aged between 30-65 checkbox, select the driver's actual age from the dropdown list and click the Apply button.
Additional rental car sectors can be added by manually adding the car sector. Refer to Manually Add Components to Itinerary below for details.

Manually Add Components to the Itinerary

To manually add components to an itinerary...

Select the Add icon.
Select the travel component you want to add to the itinerary.

The component is added to the itinerary, ready for you to complete the travel requirements.
Tip
- When adding rental cars to an itinerary that already has flights added, the pickup/drop-off locations will default to the 'airport'. This can be amended by selecting the Edit link.
- When adding hotels, Zeno will default to the 'CBD'. This can be amended by selecting the Edit link.
Follow the prompts on the screen to complete the details for the travel component.

Remove Components from an Itinerary

To remove a component from an itinerary...

Select the Remove link next to a component you want to remove.
The selected component is removed from the itinerary, and a notification is displayed at the bottom of the application.

Click the UNDO link to revert your changes.

Edit Components in an Itinerary

To edit a component in an itinerary...

Select the Edit link next to the component you want to edit.
Click on the field that requires editing, make the necessary updates, and click the Apply button.

Duplicate Booking Warning

Where the dates for the itinerary overlap with an existing booking, a warning will be displayed.

You can click the DISCARD ITINERARY button to return to the Dashboard or click the CONTINUE TO ITINERARY button to complete the booking.

Select Travel Components

Select City and Dates - Hotel

Select Pick Up and Drop Off details - Rental Car

Manually Add Components to the Itinerary

Remove Components from an Itinerary

Edit Components in an Itinerary

Duplicate Booking Warning

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