This table explains what a user can do in the mobile app. Its purpose is to help users decide when to use the app and when to switch to Zeno desktop.
The “Mobile Workflow” column describes self-service actions taken by the user inside the app. It does not specifically focus on what can be viewed within the apps my trips page.
| Situation | Functionality | Mobile Workflow |
|---|---|---|
| Role Group | The travel arranger can book on behalf of someone else | Yes, you can book up to 9 people (same as Zeno). |
| Making a booking | Flights international/domestic | Yes, available in a suggested and list view. |
| Accommodation | Yes, available in a suggested and list view. | |
| Rental car | Yes, available in both suggested and list view. | |
| Transfers | Yes, can only be booked with an air sector in AU and NZ region. | |
| Custom bookings | ||
| Policy selection | ||
| Capabilities during shopping | Flight - seats, bags | |
| Accommodation - Special requests | ||
| Rental Cars | ||
| Add credit cards | ||
| Use virtual credit cards | ||
| Break policy reasons | ||
| Changes | Flight - Domestic | |
| Flights - International | ||
| Accommodation - Domestic | ||
| Rental Car - Domestic | ||
| Push Notifications | Flight cancelled | |
| Flight departure delayed | ||
| Gate changes | ||
| Suggested time to leave home |