Booking a connected trip in Zeno is straightforward and stress-free.
With Zeno, travellers and travel arrangers can book a connected trip for a seamless travel experience. Various aspects of an itinerary—such as flights, accommodations, car rentals, and transfers—are integrated and coordinated to ensure smooth transitions and optimised schedules.
Important Note
If you encounter any errors or experience difficulties during the booking process, if you face any booking failures, or are unable to submit a booking, we encourage you to reach out to your Travel Expert for assistance. They have the expertise to help you overcome any challenges.
How do I Book a Connected Trip?
To book a connected trip...
- Click the New Booking button or click the Bookings link in the left menu and select Create new booking from the drop-down list.
- Search for and select a traveller from the list of travellers, and click the Apply button.
Tip If a traveller profile is not found, the Add Guest Traveller button is displayed. -
Build your itinerary.
Tip If required, select a Cost Centre or a Policy. Refer to Select a Cost Centre and Select a Policy articles for more details. - Select the CONTINUE TO ITINERARY button. Zeno will prepare a Recommended Itinerary based on the information entered on the Setup page.
- From the Recommended Itinerary page, complete the following...
- Select flights from the options displayed. Refer to Recommended Itinerary for Flights for more information.
- Select a hotel from the options displayed. You can use filters to customise your search and find an accommodation that suits your requirements. Refer to Recommended Itinerary for Hotels for more information.
- Select a rental car from the options displayed. You can use filters to customise your search and find a rental car that suits your requirements. Refer to Recommended Itinerary for Rental Cars for more information.
- Click on the CONTINUE TO EXTRAS or EXPRESS CHECKOUT buttons.
- On the Confirm page, complete the following information...
- Ensure the traveller and itinerary details are correct and payment details are completed.
- Complete the Special Requests and Additional Info section to provide any further details if required.
- Expand the Terms and Conditions panel, read the rules for a travel component, and select the I understand and accept all the rules and conditions checkbox.
- Click the Book button to complete your booking. You can view details of your booking on the Booking details page.